Terms of Service

These terms

Team09 (“Team09”, “we”, “us”) provides the website team09.com and the Team09 service (together, the “Service”). These Terms of Service (“Terms”) apply when you visit team09.com, create an account, or use the Service in any way. If you don’t agree to them, don’t use the Service.

If you use Team09 for a business, such as a coaching practice, studio, or club, you agree to these Terms for yourself and for that business, and you confirm you’re allowed to. Our Privacy Policy explains how we handle personal information.

Who can use Team09

You must be at least 18 years old. Team09 isn’t for anyone under 18, and coaches must not add or invite anyone under 18.
Give accurate information when you create an account, and keep it up to date.
One person per account. Keep your sign-in details private, and tell us at alex@writea.com if you think someone else has used your account. You’re responsible for what happens under your account.
You can’t use Team09 if we’ve closed your account before for breaking these Terms, or if the law doesn’t allow you to.

What Team09 is, and isn’t

Team09 is software. It helps coaches, clubs, and studios (“coaches”) organize clients, groups, schedules, programs, messages, and records of plans and payments, and it helps the people they work with (“clients”) take part.

Team09 isn’t a party to any agreement between a coach and a client. We don’t employ, supervise, vet, certify, or recommend coaches, and we don’t check their qualifications, licenses, or insurance. Coaches are independent and solely responsible for the services they offer. Showing a space on a page or in Team09 search isn’t an endorsement.

Exercise safety

Team09 doesn’t give medical, health, fitness, or nutrition advice. Programs, workouts, and other guidance in Team09 come from coaches or other users, not from Team09.

Exercise carries risks, including injury. Talk to a doctor before starting a new exercise program, especially if you have a health condition, are pregnant, or haven’t been active for a while. Stop and get help if you feel pain, dizziness, or shortness of breath. In an emergency, call 911.

You take part in any training, session, or activity arranged through Team09 at your own discretion and risk.

If you coach or run a space

If you own, administer, or coach in a space on Team09, you’re responsible for:

your services, and any licenses, certifications, insurance, permits, and waivers they need;
your own terms with your clients, including prices, cancellations, refunds, and liability waivers;
the accuracy of what you publish, including your page, listing, places, services, and schedule;
the information you keep about clients, such as notes, plans, and payment records: collect only what you need, keep it accurate, and follow the privacy laws that apply to you;
the people you give access to your space, such as other coaches and administrators;
answering your clients’ questions and requests about the information you keep about them.

Payments between coaches and clients

Team09 doesn’t process payments between coaches and clients. Coaches can record plans, prices, due dates, and payments so both sides can see them, but those records are for information only. Coaches and clients arrange and make payments directly, outside Team09, and settle any disagreement about them between themselves. Team09 isn’t responsible for payments, refunds, chargebacks, or taxes between coaches and clients.

Team09 plans for coaches

Team09 has a Free plan and paid plans, priced by the number of active clients in a space, as shown on our Pricing page. An active client is someone who has joined your space as a client. Invitations and requests to join don’t count.

Launch offer: a space created while team09.com shows the offer pays nothing for any plan until June 1, 2027, and keeps the offer until then. We may change or end the offer for new spaces at any time; that doesn’t affect spaces that already have it.
Paid plans aren’t charged yet. Before billing starts, we’ll email space owners at least 30 days ahead with the prices and payment terms. Nothing is charged unless you choose a paid plan and give us a payment method.
Your space stays on the plan you chose until you switch it. Going over your plan’s number of active clients is allowed. We’ll remind you to switch to a plan that fits.
Once billing is active, paid plans are billed monthly, in advance. Switching to a higher or a lower plan takes effect at the start of your next billing cycle. Fees already paid aren’t refunded or prorated, including when you switch to a lower plan or stop using Team09, except where the law requires otherwise or these Terms say so. You can’t switch to a plan with room for fewer clients than you have active.
Prices don’t include taxes unless we say so. We may change prices with at least 30 days’ notice by email. A new price applies from your first billing cycle after the notice period.
If a payment fails and isn’t fixed after we tell you, we may pause your space until it is.

Your content

“Content” means anything you add to Team09, such as messages, posts, comments, programs, workouts, pictures, schedules, notes, and records.

You keep any rights you have in your content. You give Team09 a worldwide, non-exclusive, royalty-free license to host, store, copy, process, display, and transmit your content only as needed to provide, secure, and support the Service, and to show it to the people you share it with. This license ends when your content is deleted from the Service, except for copies in backups until they expire, as described in the Privacy Policy, and content other people already have from you, such as messages you sent them.

You’re responsible for your content. Only add content you have the right to share: for example, your own pictures or ones you have permission to use. Don’t add other people’s personal information without a good reason and any permission the law requires.

Team09 is for scheduling and running a coaching business, not for health records. Don’t add health or medical information, such as medical conditions, injuries, or medications, and don’t add payment card numbers, bank account numbers, or government ID numbers. Team09 doesn’t sign HIPAA business associate agreements.

We don’t review content before it appears, but we may remove content or limit access to it if we believe it breaks these Terms or the law, or puts people at risk.

Acceptable use

Don’t use Team09 to:

break the law, or help anyone else break it;
harass, threaten, bully, or discriminate against anyone, or post hateful, violent, or sexually explicit content;
post anything that sexualizes or exploits children;
send spam or unwanted messages, including invitations or requests to join that people don’t expect;
impersonate anyone, or misrepresent your qualifications or your connection to anyone;
publish false or misleading pages, listings, or places;
collect information about other users, or get into accounts or data that aren’t yours;
upload malware, probe or test Team09’s security without our written permission, or get around its limits or security;
scrape or copy the Service or other people’s content by automated means, except as the Service allows;
overload or disrupt the Service, or resell or rent access to it.

If you find a security problem, please tell us at alex@writea.com.

Public pages, listings, and search

Every space has a page at its Team09 address. Coaches can choose to list a space: a listed space’s name, description, services, and places, including street addresses, appear on its page and may appear in Team09 search when search is open. We decide how listings appear and may remove a listing. We don’t promise that a listing will bring clients.

Requests to join a space go to its administrators, who decide whether to accept them.

Services run by others

Team09 works with services that other companies run, such as Google sign-in, Google Maps, Google Meet, and Zoom. Their own terms and privacy policies apply when you use them, and we’re not responsible for them.

Team09’s rights

Team09’s software, design, and name belong to Team09 and its licensors. These Terms don’t give you any right to them beyond using the Service as these Terms allow. If you send us ideas or feedback, we may use them without any obligation to you.

Changes to the Service, and ending your use

We keep improving Team09, so features may be added, changed, or removed.

You can stop using Team09 at any time. To close your account, email alex@writea.com from the address on your account. We’ll delete your account and personal information as the Privacy Policy describes. If you close a space, or the account that owns it, its members lose access to the space and its content.

We may suspend or close an account or a space, or limit access to it, if it breaks these Terms, if the law requires it, or to protect people or the Service. When it’s reasonable, we’ll tell you first and give you a chance to fix the problem or get a copy of your information.

If we stop offering Team09, we’ll give at least 30 days’ notice and refund fees paid for any time after it ends. Sections that by their nature should continue after these Terms end, such as those about content, disclaimers, limits of liability, indemnity, and disputes, continue.

Disclaimers

To the fullest extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We don’t promise that the Service will always be available, uninterrupted, secure, or free of errors, or that information in it, including schedules, reminders, and payment records, will be accurate or complete. Keep your own copies of anything important.

Team09 isn’t responsible for coaches, clients, or other users, for what they do or say, or for any services, training, sessions, or events arranged through the Service.

Limits of liability

To the fullest extent the law allows, Team09 won’t be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if we were told they were possible. Team09’s total liability for all claims about the Service is limited to the greater of the amount you paid Team09 in the 12 months before the event that led to the claim, or US $100.

Some places don’t allow these limits, so they may not all apply to you. Nothing in these Terms limits liability that the law doesn’t allow to be limited, such as for fraud, gross negligence, or willful misconduct.

Indemnity

If you use Team09 for a business, you’ll defend and indemnify Team09 against claims, losses, and costs, including reasonable legal fees, that come from your services, your content, your dealings with your clients, or your breach of these Terms or the law.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute about these Terms or the Service will be decided by the state or federal courts located in California, and you and Team09 agree to their jurisdiction. Either of us may bring a claim that qualifies in small claims court instead. If you use Team09 as a consumer, this doesn’t take away protections that the law of the place where you live gives you.

Before filing a claim, please email alex@writea.com so we can try to resolve it informally first.

Changes to these Terms

We may update these Terms. We’ll post the new version here with a new effective date. If a change is material, we’ll tell you by email or in Team09 at least 14 days before it takes effect, unless it has to take effect sooner for legal or security reasons. If you keep using Team09 after a change takes effect, the new Terms apply. If you don’t agree, stop using Team09 and close your account.

General

These Terms and the Privacy Policy are the whole agreement between you and Team09 about the Service.
If part of these Terms can’t be enforced, the rest still applies. If we don’t enforce a part, we haven’t given up the right to enforce it later.
You can’t transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition, or sale of our business or assets, and we’ll tell you if we do.
We send notices to the email address on your account, and you agree that electronic notices meet any requirement that they be in writing. Send notices to us at alex@writea.com.
These Terms don’t create a partnership, employment, or agency relationship between you and Team09.
If you believe content on Team09 infringes your copyright, email alex@writea.com with the details that the U.S. Digital Millennium Copyright Act requires (17 U.S.C. § 512(c)(3)).

Contact

Team09 · alex@writea.com